Shipping Policy

This Shipping Policy outlines the official shipping processing standards, delivery timelines, customs regulations, order processing rules and relevant shipping terms applicable to all orders placed on our website. This policy applies to all website visitors, purchasing customers and valid transaction orders. All product delivery arrangements implemented by our platform strictly follow the rules stated in this policy. By completing order placement and payment on this website, all users fully acknowledge and agree to abide by all terms of this Shipping Policy.
We adhere to standardized, efficient and transparent cross-border shipping management rules, committed to providing stable, safe and predictable product delivery services for every customer. All shipping arrangements are professionally optimized for cross-border transportation scenarios, ensuring that ordered products can be processed, dispatched and delivered in a standardized manner.

1. Order Processing & Dispatch Timeline

All paid and confirmed orders will enter the official processing queue immediately after successful payment verification. We conduct unified sorting, inspection, packaging and delivery arrangement for all valid orders. Standard order processing and shipment arrangement will be completed within 1 to 3 working days after payment confirmation.
Our team strictly follows standardized order processing procedures to ensure each product is carefully inspected before shipment, with complete product accessories and qualified packaging conditions. We maintain stable order processing efficiency to avoid order backlog, delayed processing and overdue shipment, ensuring every qualified order can be delivered to the logistics system in a timely manner.
All products are professionally packaged with wear-resistant, pressure-resistant and drop-proof packaging materials, which can effectively protect products from extrusion, collision and damage during long-distance cross-border transportation, ensuring the integrity and good condition of products when they arrive.

2. Standard Delivery Timeframe

After the order is successfully shipped and handed over to cross-border logistics channels, the standard delivery period ranges from 6 to 12 working days. The overall delivery cycle covers cross-border transportation, customs clearance inspection and regional terminal distribution procedures.
The actual delivery time may have minor fluctuations affected by regional logistics conditions, customs clearance progress, routine logistics inspection and objective environmental factors. All delivery time provided by the platform is a reasonable and conventional time range, which can be used as an effective reference for customers’ receipt arrangement.
We maintain long-term cooperative relationships with stable cross-border logistics providers to ensure continuous and controllable logistics operation, reduce the probability of abnormal situations such as transportation delay and suspension, and ensure that most orders can be completed within the standard delivery cycle.

3. Customs & Duty Related Rules

We undertake all tariff expenses, customs declaration fees and related official charges incurred during cross-border customs clearance procedures. All customs-related costs generated in the whole process of product cross-border transportation and customs clearance shall be fully borne by our platform.
Customers will not bear any customs fees, duty charges or additional official handling fees during the whole process of order receiving. All customs clearance procedures are uniformly handled and promoted by our cooperative logistics team, and customers do not need to participate in any customs declaration work or pay any related fees.
We strictly abide by cross-border transportation and customs declaration specifications, complete formal customs entry procedures in accordance with official standards, and ensure that all products can pass customs inspection smoothly and legally, avoiding customs retention, return and other abnormal problems caused by non-standard declaration.

4. Transaction & Settlement Standard

All product transactions and shipping-related settlement on this website adopt a unified USD currency standard. All displayed product prices and service-related charges are settled in US dollars, with unified pricing standards and transparent settlement rules.
There is no hidden charge, variable handling fee or uncertain additional fee in the whole order and shipping process. All charging items are subject to the official display content of the website, ensuring that customers can complete consumption and enjoy shipping services with clear and transparent cost standards.

5. Logistics Tracking & Order Query

After the order is shipped successfully, customers can obtain the corresponding logistics tracking information and monitor the real-time transportation progress of the order. For any questions about order processing progress, logistics status and delivery related matters, customers can submit consultation demands through the Contact Us page on the website.
Our customer service team will provide professional logistics inquiry support, timely feed back the latest transportation status, and assist customers in confirming order information and delivery progress, ensuring that customers can grasp the whole process dynamics of order shipment and delivery.

6. Abnormal Shipping Situation Handling

In view of objective abnormal situations that may occur in cross-border logistics, including routine logistics delay, terminal distribution adjustment, official inspection and other uncontrollable factors, we will actively track the order status and take the initiative to follow up the processing progress.
Once the logistics abnormality is confirmed, our team will timely feed back the relevant situation to customers, provide follow-up processing solutions, and try our best to reduce the adverse impact of logistics abnormalities on customers’ shopping experience. We always adhere to the principle of customer priority to properly handle all shipping abnormal problems that occur during the order delivery process.

7. Policy Update & Iteration Rules

We reserve the right to optimize and adjust the content of this Shipping Policy according to platform service upgrade, logistics channel iteration and industry standard update. All adjusted and updated policy contents will be displayed on the official website page and take effect automatically after publication.
All shipping services will be implemented in accordance with the latest official released policy standards. We will continue to optimize order processing efficiency and cross-border shipping service level, maintain standardized and transparent shipping rules, and provide stable and high-quality delivery services for all customers.